At Drivyatra Tours, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us when using our website and services. By using our services or providing your information, you agree to the collection and use of your data as described in this policy.

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1. Information We Collect

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We may collect the following types of information to provide you with an improved customer experience:

• Personal Identification Information: Name, email address, phone number, travel preferences, and other details provided by you during the booking process.

• Payment Information: Credit card details, billing address, and payment methods used for booking packages, tickets, or hotels.

• Travel Preferences & Interests: Information related to your travel plans, such as destination preferences, dates of travel, and other specifics related to your holiday package or booking.

• Website Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and timestamps. This helps us improve our website and services.

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2. How We Use Your Information

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The information we collect is used for the following purposes:

• Booking & Reservations: To process your bookings for travel packages, tickets, and hotels.

• Customer Support: To respond to your queries, resolve issues, and provide personalized assistance.

• Improving Our Services: To enhance the quality of our website, products, and services, including personalized recommendations based on your preferences.

• Marketing & Promotions: To inform you of special offers, promotions, and new travel packages that may interest you. You can opt out of marketing emails at any time.

• Legal Compliance: To comply with legal obligations, such as financial transactions, and to respond to requests from law enforcement authorities if required.

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3. How We Protect Your Information

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We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Our security measures include encryption, firewalls, and secure servers. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee complete security of your information.

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4. Sharing Your Information

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We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third-party partners in the following scenarios:

• Service Providers: To facilitate your travel bookings (e.g., airlines, hotels, and transportation services) or to provide customer support services.

• Legal Compliance: If required by law or to protect the rights, property, and safety of Drivyatra Tours or others, we may disclose your information to law enforcement or other government authorities.

• Business Transfers: In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new entity, and we will notify you of such changes.

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5. Cookies and Tracking Technologies

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Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and personalize content. You can control your cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the site.

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6. Your Rights

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As a customer, you have the following rights regarding your personal information:

• Access to Information: You can request access to the personal data we hold about you and request a copy.

• Correction: You can request the correction of any inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out of Marketing: You can opt out of receiving marketing emails or communications from us by clicking the "unsubscribe" link in the emails or contacting us directly.

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7. Third-Party Links

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Our website may contain links to third-party websites that are not operated or controlled by Drivyatra Tours. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

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8. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page, and the "Last Updated" date will be modified accordingly. By continuing to use our services, you accept the changes to the Privacy Policy.

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9. Contact Us

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If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights related to your personal information, please contact us:

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Email: support@divyatra.com

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Conclusion

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Your privacy is important to us, and we strive to protect your information while providing you with the best travel experience possible. Thank you for trusting Drivyatra Tours with your travel plans!

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